Privacy & GDPR

If you have any questions about our use of your personal information, or you wish to exercise one of your rights under the GDPR, please contact us at gdpr@pcprotect.com

What Personal Information Do We Collect

The information you give us - When you sign up for an SS Protect account, we keep the basic account information you give us, like your name, email address, telephone number, password, and payment information.

The information we collect - We also collect and store your Personal Information as you use the Services and each time you interact with SS Protect, for example, when you:

  • update information in your control panel,
  • communicate with us by telephone or email, order or
  • download new Services,
  • register a licence or change your device and
  • complete forms on our website.

We also store information about the Services you purchase, such as the activation code, date of purchase, and information relating to any support issue.

Automatic Information. We may collect information about the device you access the Services from, such as the IP address or other unique device identifiers. If you access your account from a mobile device, that mobile device may also provide us with details of your location. Most mobile devices allow you to disable this functionality.

How We Use Your Personal Information

We use your Personal Information to provide you with the Services,

  • administer your account,
  • send you information about the Services (including updates and modifications),
  • process payments,
  • generate and review reports and data about our user base and Service usage patterns,
  • analyze the accuracy, effectiveness, usability, or popularity of the Services,
  • improve the content and features of the Services and
  • allow us to personalize the content and advertising that you see on the Services.

In order to do so, we may use your Personal Information to contact you through desktop alerts and live chat, email and (where you have consented) SMS/Text messaging. If you wish to change the way we use your data, see your options below. Please be aware that if you choose not to provide us with certain Personal Information, we may not be able to make Services available to you.

 

You can review our full privacy policy here: https://www.pcprotect.com/privacy